Privacy Policy

Last Updated: May 1, 2026

MIDWEST HOME REMODELING LLC operates the website, which provides the SERVICE.

Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the MIDWEST HOME REMODELING LLC website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, and postal address. The information that we collect will be used to contact or identify you.

SMS / Text Messaging Program

How you opt in. You may opt in to receive SMS text messages from MIDWEST HOME REMODELING LLC by submitting your phone number and checking the consent checkbox on our website lead form. The checkbox is not pre-checked, and consent to receive text messages is optional and is not a condition of purchase or of receiving any service from us.

What we send. Once you opt in, we send text messages relating to your Outdoor Living Design Consultation, including appointment confirmations, appointment reminders, scheduling changes, project updates, customer support replies, and occasional promotional or marketing messages about our services.

Message frequency. You will receive up to 4 messages per month. Message frequency varies based on your activity and where you are in the consultation process.

Cost. Message and data rates may apply. These charges come from your wireless carrier, not from us. Contact your wireless provider with questions about your text or data plan.

How to opt out. You can cancel the SMS service at any time by replying STOP to any message we send you. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will no longer receive SMS messages from us. If you want to join again, simply opt in again the same way you did the first time.

How to get help. Reply HELP to any message, or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages.

Your mobile phone number and your SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Your Rights and Choices

You have the following rights regarding the personal information we hold about you:

  • Access. You may request a copy of the personal information we hold about you.
  • Correction. You may request that we update or correct any information that is inaccurate or incomplete.
  • Deletion. You may request that we delete the personal information we hold about you, subject to any records we are legally required to keep.
  • Unsubscribe from text messages. Reply STOP to any text message from us at any time.
  • Unsubscribe from email. Click the unsubscribe link at the bottom of any marketing email from us, or contact us directly.
  • Withdraw consent. You may withdraw your consent to receive marketing communications at any time without affecting any service you have already purchased.
  • Opt out of cookies. You may refuse cookies through your browser settings as described above.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. There is no charge to exercise these rights, and we will not deny you service for doing so.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

MIDWEST HOME REMODELING LLC
188 N Cornerstone Dr, Volo, IL 60020
Email: [email protected]